Aeries SIS is a California-focused student information system that manages enrollment, demographics, attendance, scheduling, courses, grades, transcripts, discipline, health information, programs, and state reporting. It serves as the operational student record used by district offices, schools, teachers, students, and families.

California districts use Aeries to support daily school operations and CALPADS reporting while exchanging rosters and records with learning, assessment, communication, nutrition, identity, and other systems. Districts should document which Aeries modules, portals, APIs, and third-party integrations are authoritative for each data domain.

Avatier Identity Anywhere is a modular identity and access management platform for single sign-on, identity lifecycle automation, password management, access requests, group administration, and access governance. It can run in a customer cloud, on premises, or in an Avatier-hosted environment using a container-based architecture.

The platform is intended to connect identities with many existing business and technology systems. It can use directory groups and organizational units to authorize applications, automate provisioning and deprovisioning through lifecycle rules, expose workflows through Microsoft Teams or other interfaces, and extend connections through APIs. Districts should verify education-specific SIS connectors rather than assuming general enterprise integrations provide K–12 rostering.

Identity security software from Cisco that supports multifactor authentication and secure access. Cisco Duo helps administrators verify sign-ins, review device trust, and apply access policies to supported applications and services.

Not to be confused with: Cisco Umbrella provides internet security; Duo verifies identity and access.

Cisco’s collaboration platform for online meetings, messaging, and calling. Webex can support school staff collaboration and remote sessions through desktop, mobile, and browser experiences. Calling, webinars, and advanced functions vary by license.

Not to be confused with: Webex collaboration software is distinct from Cisco security products and conferencing hardware.

Finalsite provides a website and digital communications platform designed for K–12 schools. In the ADA/OCR compliance context, its Composer content management system combines accessible design templates, publishing checks, and staff guidance with an AudioEye integration for ongoing monitoring and remediation support.

The product helps districts reduce accessibility problems as staff create and update web content, identify issues such as missing alternative text, weak heading structure, and insufficient color contrast, and maintain documentation and testing practices for WCAG and ADA Title II work. It addresses both the day-to-day publishing workflow and the broader need to keep school information usable by families and community members with disabilities.

Finalsite is a K–12 website, communications, and enrollment-marketing platform used to manage district and school web presences at scale. It provides a structured CMS for pages, news, calendars, directories, alerts, media, forms, and branded sites while allowing central teams to delegate updates across schools and departments.

The broader platform can add mass notification, mobile apps, accessibility monitoring, analytics, inbound marketing, and enrollment tools. Districts should define which system is authoritative for calendars, contacts, emergency messages, and translated content because Finalsite can overlap with SIS, notification, and communications products.

FOG Project is a free, open-source network imaging and computer-management system. A district hosts FOG on a supported Linux server and uses PXE boot, Partclone, and a web console to capture and deploy disk images to Windows and Linux endpoints without visiting each device with removable media.

FOG is useful for labs and other repeatable on-premises deployments where staff can operate the required imaging server, storage, DHCP/PXE, and network infrastructure. It also includes task scheduling and selected endpoint actions, but districts remain responsible for server security, backups, image maintenance, driver strategy, multicast design, and testing against current hardware and operating systems.

Freshdesk by Freshworks is a customer-support ticketing platform that converts requests from email, portals, forms, chat, phone, and other supported channels into managed conversations. District teams can assign, prioritize, automate, and track inquiries from staff, families, students, or other constituents.

Knowledge bases, self-service, service targets, collaboration, analytics, and workflow automation help support teams work consistently across channels. Districts using it specifically for internal IT should be checked for possible use of Freshservice, Freshworks’ separate IT service-management product.

Ivanti Neurons for ITSM is the current successor to HEAT service-management products. It centralizes incidents, requests, knowledge, service catalogs, approvals, changes, assets, and automated workflows for technology and other internal service teams.

Districts still using a HEAT-branded deployment may be operating a legacy version or an upgraded Ivanti environment. The record should identify the actual installed product before the catalog name and district relationships are converted to the successor.

iboss is a cloud-delivered security service edge and web-security platform that applies internet access, threat protection, and data controls to users and devices on or off the district network. Its K–12 offering combines CIPA-oriented filtering with malware defense, SSL inspection, reporting, and student-safety visibility.

Unlike an appliance that protects only traffic routed through a campus, iboss follows managed users and devices across locations. Districts can apply policies by identity or group, inspect encrypted traffic where authorized, block evasive threats and inappropriate content, and consolidate web-security logs for investigation.

Mac identity and access software that connects local account workflows with a cloud identity provider. Jamf Connect supports authentication and password alignment so organizations can manage access to Macs with their established identity environment.

Not to be confused with: Jamf Pro and Jamf School manage devices; Jamf Connect focuses on identity and access.