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Incident IQ iiQ Assets

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Overview

Overview

Incident IQ iiQ Assets is a K–12 inventory and device-lifecycle system integrated with Incident IQ’s help-desk platform. Districts use it to track devices, accessories, parts, assignments, locations, funding, warranties, repairs, fees, and replacement history from rollout through retirement.

Device assignments and repairs form a continuous lifecycle history. Inventory and support teams connect rollout, return, damage, and replacement so decisions use both custody and service information. Device or item identifiers provide continuity when users and locations change. Inventory, technology, and business staff share responsibility for reconciling custody and administrative records.

Features

Features

Inventory and assignments

  • Tracks instructional technology and other supported assets by model, serial number, tag, user, school, room, status, and funding source.
  • Supports student, staff, location, spare-pool, and storage assignments.

Deployment and collection

  • Uses barcode scans, bulk actions, rules, and templates for high-volume checkouts, returns, transfers, and verification.
  • Helps teams organize rollouts and year-end recovery without separate spreadsheets.

Repairs and lifecycle

  • Connects tickets, parts, repair history, warranties, fees, damage, health, and replacement information to each asset.
  • Supports loaners, collection, disposition, and capital planning.

Ecosystem connections

  • Integrates with supported SIS, MDM, identity, and other district systems to keep users and devices synchronized.

Student Data Privacy

Student Data Privacy
Not applicable: this product does not process student records.

Company News

Company News

Interoperability

Sign-on, rostering, and file exchange methods

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Teaching and learning today is empowered by technology of all types—if it is properly supported. We built Incident IQ to be the leading technology support platform for K-12. We designed it to be easy for teachers, efficient for support teams, and to provide leaders with analytics to drive better support for students.
Teaching and learning today is empowered by technology of all types—if it is properly supported. We built Incident IQ to be the leading technology support platform for K-12. We designed it to be easy for teachers, efficient for support teams, and to provide leaders with analytics to drive better support for students.

Note: SDLA does not endorse or resell any products listed on the site. They are listed simply to aid in the development of integration resources for school district ed-data leaders.

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School districts using this product

9 California school districts are currently associated with this product in the SDLA database.

Member access

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Associations compiled from district surveys, public records, vendor information, and ongoing review.