Frontline Inventory Management
Product Details
- Overview
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Frontline Inventory & Help Desk Management is a K–12 platform for tracking technology, instructional materials, and other supported assets while connecting them with service and repair workflows. The product incorporates the former Hayes TIPWeb‑IT, TIPWeb‑IM, and GetHelp lineage.
Districts use barcode and bulk processes to receive, assign, deploy, collect, transfer, verify, repair, and retire assets. Funding, warranty, parts, stock, ticket, technician, and lifecycle records support auditing, troubleshooting, loss recovery, purchasing, and replacement planning.
- Features
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Asset management
- Tracks devices and other supported assets by tag, serial number, user, school, room, status, funding, warranty, and lifecycle stage.
- Supports student and staff assignments, stock locations, and district-wide visibility.
Inventory workflows- Uses barcode scans and bulk actions for receipt, deployment, checkout, collection, transfer, verification, and disposal.
- Supports parts inventory and low-stock controls.
Help desk and repairs- Connects requests, repairs, parts, technicians, and resolution history directly with each asset.
- Helps teams analyze service demand, total history, and repair-or-replace decisions.
Reporting and planning- Provides dashboards and reports for audit readiness, missing assets, inventory accuracy, service activity, and replacement planning.
- Can connect inventory with other Frontline administrative products according to the district configuration.
- Support Options
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- Email •
- Phone
- Company News
Managing district assets doesn’t have to be time consuming and prone to errors. With Frontline Inventory & Help Desk Management, you’ll streamline inventory counts, manage assets across the district, and equip every administrator with accurate information. When you simplify inventory management, you can feel confident that students have what they need to succeed without overspending.
Managing district assets doesn’t have to be time consuming and prone to errors. With Frontline Inventory & Help Desk Management, you’ll streamline inventory counts, manage assets across the district, and equip every administrator with accurate information. When you simplify inventory management, you can feel confident that students have what they need to succeed without overspending.