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SDLA Quick Fix Idea · QF-032

A student is missing from my class roster

Verify the student's official schedule and enrollment effective date in the authorized system.

Teacher

One of my students does not appear on my roster in one or more apps. How do I correct it?

Quick Fix

Work through these checks in order.

  1. Verify the official enrollmentVerify the student's official schedule and enrollment effective date in the authorized system.
  2. Send the roster detailsContact the help desk and provide the student's ID number, course section, and the name of each app where the student does not appear on the roster.
  3. Use an approved temporary methodProvide temporary access using an approved method while the issue is addressed.

Keep in mind: Do not manually add a student if doing so would create a duplicate or bypass enrollment controls.

Proposed downloadable resource

Roster problem information checklistPlanned resource · no file linked during editorial review

Optional editable resource supporting “A student is missing from my class roster.”