Example Job Description
AI Program Manager
An ai program manager who advances a governed portfolio of human-centered AI initiatives, pilots, professional learning, vendors, evaluation, change management, and sustainable operational adoption.
Interview Planning Resource
Possible Interview Q&A: AI Program Manager
How to use this resource: Select questions that measure competencies established through the district’s current job analysis. Ask candidates the same predetermined questions under comparable conditions and evaluate responses against the same job-related criteria.
The indicators below describe evidence a strong response may contain; they are not required scripts or the only acceptable answers.
- In the AI Program Manager role, how would you establish AI governance without blocking responsible experimentation?
Strong response indicators: Defines the purpose, scope, governing requirement, timeline, responsible owners, dependencies, controls, communication, contingencies, and evidence of completion. Connects the response to the position’s specific responsibility for a governed portfolio of human-centered AI initiatives, pilots, professional learning, vendors, evaluation, change management, and sustainable operational adoption.
- In the AI Program Manager role, how would you review a proposed AI use involving student data?
Strong response indicators: Verifies authoritative information, protects the affected person and data, follows approved procedures, involves responsible owners, documents facts, and confirms resolution. Connects the response to the position’s specific responsibility for a governed portfolio of human-centered AI initiatives, pilots, professional learning, vendors, evaluation, change management, and sustainable operational adoption.
- In the AI Program Manager role, an AI tool produces different outcomes across student groups. What would you do?
Strong response indicators: Uses systematic diagnosis, representative evidence, root-cause analysis, controlled correction, reconciliation, documentation, and monitoring for recurrence. Connects the response to the position’s specific responsibility for a governed portfolio of human-centered AI initiatives, pilots, professional learning, vendors, evaluation, change management, and sustainable operational adoption.
- In the AI Program Manager role, what uses should always require meaningful human review?
Strong response indicators: Applies least privilege, minimum necessary access, secure channels, appropriate approval, auditability, retention, and prompt escalation of uncertainty or risk. Connects the response to the position’s specific responsibility for a governed portfolio of human-centered AI initiatives, pilots, professional learning, vendors, evaluation, change management, and sustainable operational adoption.
- In the AI Program Manager role, how would you maintain an accurate AI inventory when features change quickly?
Strong response indicators: Communicates the evidence, affected population, operational consequence, uncertainty, available choices, recommended action, accountable owners, and follow-up without unnecessary jargon. Connects the response to the position’s specific responsibility for a governed portfolio of human-centered AI initiatives, pilots, professional learning, vendors, evaluation, change management, and sustainable operational adoption.
- In the AI Program Manager role, how would you evaluate a classroom generative AI pilot?
Strong response indicators: Builds sustainable ownership through clear definitions, role-specific training, useful quality reports, feedback loops, documentation, support, and verification that improvement persists. Connects the response to the position’s specific responsibility for a governed portfolio of human-centered AI initiatives, pilots, professional learning, vendors, evaluation, change management, and sustainable operational adoption.
- In the AI Program Manager role, a vendor introduces an AI feature without district approval. How would you respond?
Strong response indicators: Defines the purpose, scope, governing requirement, timeline, responsible owners, dependencies, controls, communication, contingencies, and evidence of completion. Connects the response to the position’s specific responsibility for a governed portfolio of human-centered AI initiatives, pilots, professional learning, vendors, evaluation, change management, and sustainable operational adoption.
- In the AI Program Manager role, how would you distinguish AI literacy, acceptable use, academic integrity, and misconduct?
Strong response indicators: Verifies authoritative information, protects the affected person and data, follows approved procedures, involves responsible owners, documents facts, and confirms resolution. Connects the response to the position’s specific responsibility for a governed portfolio of human-centered AI initiatives, pilots, professional learning, vendors, evaluation, change management, and sustainable operational adoption.
- In the AI Program Manager role, what disclosures should accompany an AI-assisted decision or communication?
Strong response indicators: Uses systematic diagnosis, representative evidence, root-cause analysis, controlled correction, reconciliation, documentation, and monitoring for recurrence. Connects the response to the position’s specific responsibility for a governed portfolio of human-centered AI initiatives, pilots, professional learning, vendors, evaluation, change management, and sustainable operational adoption.
- In the AI Program Manager role, how would you respond to an AI incident involving harmful output or data exposure?
Strong response indicators: Applies least privilege, minimum necessary access, secure channels, appropriate approval, auditability, retention, and prompt escalation of uncertainty or risk. Connects the response to the position’s specific responsibility for a governed portfolio of human-centered AI initiatives, pilots, professional learning, vendors, evaluation, change management, and sustainable operational adoption.
- In the AI Program Manager role, how would you measure whether AI provides educational or operational value?
Strong response indicators: Communicates the evidence, affected population, operational consequence, uncertainty, available choices, recommended action, accountable owners, and follow-up without unnecessary jargon. Connects the response to the position’s specific responsibility for a governed portfolio of human-centered AI initiatives, pilots, professional learning, vendors, evaluation, change management, and sustainable operational adoption.
- In the AI Program Manager role, what would you prioritize during your first 90 days?
Strong response indicators: Builds sustainable ownership through clear definitions, role-specific training, useful quality reports, feedback loops, documentation, support, and verification that improvement persists. Connects the response to the position’s specific responsibility for a governed portfolio of human-centered AI initiatives, pilots, professional learning, vendors, evaluation, change management, and sustainable operational adoption.
Position Description
Under the direction of the appropriate district administrator, the AI Program Manager leads and supervises work supporting a governed portfolio of human-centered AI initiatives, pilots, professional learning, vendors, evaluation, change management, and sustainable operational adoption.
The position applies human-centered artificial intelligence governance, literacy, approved use, risk assessment, transparency, equity, privacy, safety, and lifecycle oversight across AI inventories, use-case registers, generative AI services, learning platforms, enterprise applications, data systems, procurement, privacy, security, accessibility, incident, evaluation, and reporting tools. It establishes or follows clear ownership, validation, security, documentation, review, and escalation practices appropriate to the role’s assigned authority.
The AI Program Manager collaborates with students, families, educators, labor partners, curriculum, special education, multilingual learner programs, technology, cybersecurity, privacy, legal counsel, human resources, researchers, vendors, and executive leadership. The role is accountable for strategic governance, portfolio management, staff leadership, budgeting, procurement, and executive communication while protecting confidential information and keeping local decisions traceable.
Reports To
Insert your school district’s specific reporting relationship here.
Required Education and Credentials
Required
- Bachelor’s degree from an accredited college or university in education, information systems, data management, public administration, business administration, statistics, computer science, or a closely related field. Additional qualifying experience may be substituted where permitted by district policy.
- Successful completion of all district-required employment clearances.
- Completion of role-required privacy, information-security, records, system, and program training within established timelines.
Preferred
- Graduate degree or advanced coursework in a field related to the position.
- Current professional learning or certification related to human-centered artificial intelligence governance, literacy, approved use, risk assessment, transparency, equity, privacy, safety, and lifecycle oversight.
- Relevant training in project management, data governance, privacy, accessibility, database, analytics, or information security.
Required / Desired Experience
Required Experience
- Five or more years of progressively responsible experience in K-12 education, student information, data, technology, compliance, research, records, or a closely related function.
- Experience with a governed portfolio of human-centered AI initiatives, pilots, professional learning, vendors, evaluation, change management, and sustainable operational adoption.
- Experience interpreting requirements, procedures, definitions, reports, system information, or technical documentation relevant to assigned work.
- Experience coordinating or completing deadline-driven work with careful documentation and quality control.
- Experience handling confidential information and communicating with users or stakeholders.
Desired Experience
- Experience with AI inventories, use-case registers, generative AI services, learning platforms, enterprise applications, data systems, procurement, privacy, security, accessibility, incident, evaluation, and reporting tools.
- Experience partnering with students, families, educators, labor partners, curriculum, special education, multilingual learner programs, technology, cybersecurity, privacy, legal counsel, human resources, researchers, vendors, and executive leadership.
- Experience in strategic governance, portfolio management, staff leadership, budgeting, procurement, and executive communication.
- Experience using SQL, advanced spreadsheets, scripting, workflow tools, APIs, secure file transfer, or visualization tools when relevant to assigned duties.
- Experience developing accessible training, technical documentation, process maps, data dictionaries, or continuity materials.
Essential Duties and Responsibilities
Planning, Operations, and Service Delivery
- Establish an AI governance framework, accountable owners, decision rights, use-case intake, review tiers, approved-use standards, exceptions, monitoring, incident response, and retirement practices.
- Coordinate multidisciplinary review of proposed AI uses for educational purpose, human oversight, privacy, security, accessibility, equity, bias, academic integrity, intellectual property, labor, records, and operational risk.
- Maintain an inventory of AI systems and material features, data uses, affected populations, vendors, models, safeguards, approvals, limitations, monitoring, incidents, and lifecycle status.
- Develop role-based AI literacy, student and employee guidance, family communication, disclosure practices, support channels, and resources that distinguish permitted exploration from consequential use.
- Evaluate pilots and deployed uses through documented objectives, representative testing, user feedback, impact evidence, appeal or override, corrective action, and decommissioning criteria.
Data Quality, Controls, and Documentation
- Use the NIST AI RMF concepts of govern, map, measure, and manage as a voluntary organizing resource while applying mandatory law and local policy separately.
- Require meaningful human review for consequential educational, employment, safety, eligibility, discipline, assessment, and resource-allocation decisions and define prohibited automation.
- Test validity, reliability, security, privacy, accessibility, subgroup performance, harmful bias, hallucination, content safety, data leakage, and foreseeable misuse with affected stakeholders.
- Apply data minimization, purpose limitation, approved accounts, access control, retention, vendor restrictions, records practices, and incident escalation to prompts, outputs, logs, training data, and integrations.
- Document assumptions, limitations, unresolved risk, responsible officials, approval terms, monitoring results, complaints, appeals, incidents, changes, and retirement decisions.
AI Program Manager-Specific Leadership and Support
- Own or support the assigned portfolio for a governed portfolio of human-centered AI initiatives, pilots, professional learning, vendors, evaluation, change management, and sustainable operational adoption, with responsibilities clearly matched to the position’s authority and classification.
- Develop role-specific calendars, service expectations, status reporting, support channels, and escalation paths.
- Coordinate decisions with responsible data owners, program leaders, technical custodians, reviewers, and approving officials.
- Provide accessible training, guidance, communications, and technical assistance tailored to user responsibilities.
- Analyze recurring errors, incidents, requests, and process delays and recommend sustainable improvements.
Security, Improvement, and Continuity
- Protect personally identifiable and confidential information in systems, files, reports, email, tickets, meetings, training, and support activity.
- Test consequential changes using representative cases, documented expectations, peer or owner review, and post-change validation.
- Use automation only with appropriate access, versioning, logging, exception handling, review, and recovery procedures.
- Maintain current standard operating procedures, cross-training, critical contacts, dependencies, backup coverage, and recovery steps.
- Perform other related duties consistent with the position’s purpose and classification.
Required Skills and Abilities
Knowledge of
- Human-centered artificial intelligence governance, literacy, approved use, risk assessment, transparency, equity, privacy, safety, and lifecycle oversight.
- Ai inventories, use-case registers, generative ai services, learning platforms, enterprise applications, data systems, procurement, privacy, security, accessibility, incident, evaluation, and reporting tools.
- Data governance, source ownership, data quality, internal controls, change management, documentation, and continuous improvement.
- Student privacy, confidentiality, role-based access, secure transmission, records management, incident escalation, and responsible use.
- Project coordination, customer service, adult learning, accessible communication, and support practices appropriate to assigned work.
Ability to
- Interpret detailed requirements and translate them into accurate procedures, system actions, reports, guidance, or decisions.
- Trace discrepancies through source records, processes, configurations, mappings, transformations, and outputs.
- Manage competing priorities and fixed deadlines with transparent status, documentation, review, and escalation.
- Communicate clearly with technical, program, school, leadership, family, vendor, or agency audiences as appropriate.
- Exercise discretion, preserve confidentiality, recognize limits of authority, and escalate material risk promptly.
- Learn evolving requirements and technologies and improve processes without weakening controls or continuity.
Work Environment
- Work is performed primarily in district offices, schools, service locations, meetings, training environments, and other computer-based professional settings.
- The position requires sustained computer use and detailed review of records, systems, files, reports, requests, and technical or procedural documentation.
- Work involves frequent interaction with students, families, educators, labor partners, curriculum, special education, multilingual learner programs, technology, cybersecurity, privacy, legal counsel, human resources, researchers, vendors, and executive leadership.
- Workload may increase substantially during annual cycles, reporting windows, implementations, releases, audits, incidents, school transitions, or other critical deadlines.
- The employee may encounter frequent interruptions, confidential matters, ambiguous records, failed processes, competing priorities, and urgent requests.
- The position requires secure handling of personally identifiable student, family, or staff information.
Other Requirements
- Successfully complete required criminal-record, fingerprint, and employment clearances.
- Complete a tuberculosis risk assessment and any examination required by applicable law or district policy.
- Complete annual mandated-reporter training and fulfill all legally applicable reporting responsibilities.
- Complete district-required cybersecurity, student-privacy, safety, nondiscrimination, records, and workplace training.
- Maintain professional confidentiality and comply with district policies governing records, information security, acceptable technology use, and data access.
- Travel between district offices, schools, service locations, meetings, and professional-development activities as assigned.
- Possess a valid California driver’s license and maintain insurability when driving is an essential function of the position.
- Occasionally work early-morning, evening, weekend, or extended hours during critical operational, reporting, testing, implementation, or incident periods.
- Regularly sit, stand, walk, speak, hear, read, and operate computers and standard office equipment.
- Use hands and fingers for keyboarding and handling documents; maintain visual attention while reviewing detailed records and computer displays.
- Occasionally lift, carry, or move records, devices, equipment, or supplies weighing up to 25 pounds.
- Perform the essential functions of the position with or without reasonable accommodation.